Trailhead update part 3: Service Cloud

Welcome to the third and final part of the blog series for the August 2016 Trailhead update. In this blog I will highlight the new modules for the Service Cloud trail “Keep Customers Happy with Service Cloud“. The new content is all about Call Center integration and Knowledge. There are three new modules available in this Trail, […]

Trailhead update: Catter, Security, Identity and more

In my previous blog I highlighted the new Dreamforce 2016 trail on Trailhead. In this blog I will focus on the next set of new content in this Trailhead update: Catter New modules in “Manage the Salesforce way” Security Basics Identity for your customers Build an automated Workshop Management System   Let’s start with some good […]

Trailhead Trail Dreamforce 2016

Trailhead update: Dreamforce 2016

The August update for Trailhead is here! New trails to blaze, modules to complete, a brand new Project to build and of course badges to earn. In this blog I will highlight the new Trail for Dreamforce 2016. In upcoming blog posts, I will cover the rest of the new content on Trailhead. Get ready for […]